AI-Powered Hotel Operations
YokosoDesk automates routine hotel workflows overnight — email drafts, phishing protection, concierge tasks — so your team can focus on what only humans can do.
See How It WorksWhat We Do
Routine tasks drain your team before guests even check in. We automate them overnight so mornings start clean.
Overnight, AI reads incoming emails and creates draft responses — including PR and influencer inquiries, auto-triaged by your hotel's criteria. Staff review and send in the morning.
Phishing attacks targeting Booking.com and Agoda admin logins are rampant. We detect and block them before a staff member clicks — protecting your room availability and revenue.
Restaurant reservations, tour bookings, special arrangements — AI processes concierge requests up to the final confirmation step, then hands off for human approval.
How It Works
Across email, security, and concierge — the automation follows the same proven pipeline.
Emails, OTA messages, guest requests arrive in multiple formats and languages.
AI classifies, extracts key data, and routes each item to the right workflow.
Draft responses, threat alerts, or task completions — ready for your team.
Staff approve, edit, or escalate. AI handles volume; people keep control.
Products
Each product follows the same pipeline — here's what your morning dashboard looks like.
Email Automation
Incoming emails are read, classified, and drafted while your staff sleeps. PR and influencer inquiries are scored against your criteria — follower count, engagement rate, brand fit — and matched to your comp policy automatically.
Security
Hackers target hotel staff with fake Booking.com and Agoda login pages. One click gives them admin access to manipulate room availability and steal revenue. We scan every incoming message and block threats before they reach your team.
Concierge
From restaurant reservations to airport transfers, AI handles the research, availability checks, and booking preparation — then pauses for your concierge to confirm and add the personal touch.
Results
The same automation pattern — adapted for education, consulting, and sales — now applied to hotel operations.
"One session in, three stakeholder-ready outputs out."
Automated post-session reports for tutors, parents, and students — reducing reporting from 20 minutes to under 2 per session.
Hotel relevance: One event (guest request, incident, VIP arrival) triggers tailored communications to multiple teams — front desk, housekeeping, management, and the guest.
"Automate first-pass research so humans only touch the best candidates."
AI-powered candidate screening and ranked shortlists for an innovation consulting group — cutting first-pass screening time by 70%.
Hotel relevance: Hotels do matching and triage daily — vendor sourcing, concierge recommendations, corporate prospecting. Same search → rank → draft pipeline.
"A co-thinker that saves time and improves call readiness."
Sales enablement platform with speaker diarization, call prep workflows, and automated post-call analysis with coaching feedback.
Hotel relevance: Maps to corporate sales prep, event proposal tailoring, and front-desk upsell scripting — structured research driving better conversations.
Get in Touch
Based in Tokyo. Serving hotels worldwide.